What is ‘distributed order management’ and how does it fit with modern retail?

by | Jul 12, 2016 | Retailers, Suppliers

Are you ready to put messy emails and manual data entry behind you? Distributed Order Management (DOM) systems are designed to intelligently arrange orders across the multiple systems and processes utilised by the parties involved in replenishing an order. 

The best way to achieve this is to provide a single, global view of all available inventory, to source the line item components of each order with purpose and consideration, ensuring that the business can meet both current and future customer demand while optimising inventory, logistics, and asset utilisation.  This must be done with powerful information systems, to avoid creation of a labour-intensive bottleneck to order fulfilment. SPS Commerce Fulfillment can provide you with fast processing orders, real-time tracking, bulk invoicing and more.

Why should you become a fully EDI-compliant company with SPS Commerce? While companies may focus on transforming the customer-facing experience, they are constantly challenged on the back end to optimise inventory management and supply chains, thereby enabling real-time, enterprise-wide inventory visibility, as well as a flexible supply chain that supports dynamic inventory movement across channels. Using a DOM system, like SPS Fulfillment, will optimise your inventory management and supply chains.

Traditional order management systems used by many retailers are essentially configured to link a discrete number of specific plants or warehouses.  This limits inventory visibility and fulfilment flexibility.  Without comprehensive visibility to internal and external inventory locations, including delivery and service requirements, it is nearly impossible to provide the customer an accurate ETA, maintain lithe inventory stock levels, or schedule orders for fulfilment from other locations. 

Customer experience excellence can be achieved only with accurate and timely information. A modern cloud-based DOM system, like Fulfillment, aggregates orders from multiple order capture channels and provides a single source of information and ‘truth’ across these channels.

Integrating modern supply chain automation technology with back end systems answers numerous issues, allowing integration with 3PLs capable of managing inventory locations, and streamlining supplier transactions. SPS Commerce has pre-built adaptors for most ERP and accounting systems, to streamline this transition.  Contact SPS Commerce for a free consultation today.

SPS Commerce Blog Team