How to win in 2017? Your peers weighed in …
What strategies set retail winners apart and why do consumers flock to them? To learn the answer, we asked Australian retailers, suppliers, distributors, and logistics companies in the SPS Commerce Retail Network to share their winning strategies. The results are compiled here in our annual benchmark survey conducted in partnership with Retail Systems Research.
Speed – 50% offer two-day delivery or faster
Convenience – 40% offer online returns
Collaboration – 60% manage sell-through with shared retailer/supplier analytics
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Australian retail industry report
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