Full-Service EDI Providers Set Your Company Up for Success

by | Apr 4, 2019 | Retailers, Suppliers, TeamSPS

Like many technologies, EDI is not a one-size-fits-all solution—it needs to be implemented in a unique manner for different businesses. Full-service EDI providers are staffed by experts in multiple disciplines who work behind the scenes to handle EDI implementation tasks on your behalf.

When it comes to designing and configuring your EDI solution, it’s important to understand how much of the implementation work your team is responsible for and what your provider will handle on your behalf. Here are some questions to ask prospective EDI companies about how they handle EDI system design and configuration:

  • Who researches my trading partner (retail, grocer, distributor, 3PL) requirements for connectivity, fulfillment models and other specifications?
  • Who designs the EDI solution based on my requirements?
  • Who develops the project plan for rolling out my EDI solution?
  • Who handles implementing my EDI solution? What does your team do and what is my team responsible for?
  • Who manages issues or risks that may come up during the implementation process?

Don’t just take our word for it. Many customers, like Cliff Garrett from Tiger Logistics, say they choose SPS Commerce as their EDI provider because:
We had a client, in 3PL, that required EDI. We researched EDI companies and SPS came out always in conversation as being the most prolific, [with] the largest trading partner connections and relationships that already existed. That became very important for this first customer that brought us into the EDI world.
— Cliff Garrett, Vice President of Logistics at Tiger Logistics

There are a lot of EDI companies out there. To get more insights on selecting the right EDI provider for your company, as well as a complete list of questions to ask, download our white paper: Evaluating Your EDI Options: Seven Building Blocks of Full-Service EDI.

Evaluating Your EDI options: 7 Building Blocks of Full-Service EDI

Get insights on choosing the right EDI solution for your business and the seven components vital for truly full-service EDI.

SPS Commerce Blog Team