Hyland’s cures its EDI woes, saves $45K annually [Case Study]

by | May 29, 2018

Since 1903, Hyland’s has been delivering effective, homeopathic medicines to babies, children and adults. From relieving colds to leg cramps to teething pain, consumers trust Hyland’s safe and natural medicines. The popularity of Hyland’s homeopathic medicines among consumers is driving many retailers and grocery chains to add the company’s products to their shelves and e-commerce sites.

Like many suppliers, Hyland’s discovered that these retail customers, including Walmart, had strict turnaround timeframes for their orders. To date, the company had responded to these trading requirements using an EDI software package but found its capabilities and support couldn’t scale. In 2014, the company decided it had outgrown the solution and sought a full-service alternative to automate their EDI processes.

“Our IT department has many initiatives, with EDI being just one of many,” said Steve Hey, Director of IT at Hyland’s. “We saw that by partnering with SPS Commerce, we could break free of the day-to-day management of EDI and lean on their expertise. By switching to SPS, we reallocated staff, saving more than 180 hours each month, and have seen a huge uptick in our vendor scorecard performance across our retailers.”

Read Hyland’s full case study to learn how SPS helped this supplier improve their retailer scorecard performance, onboard with new retail customers in just a few days, and save $45,000 annually,


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Sara Duane

Sara Duane

Content Marketing Manager at SPS Commerce
Sara Duane is a content expert for the SPS Commerce marketing team. She provides valuable articles and important information about e-commerce, merchandising strategies, order fulfillment and other topics related to retail supply chain optimization.
Sara Duane


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