EDI 812 - Credit/Debit Adjustment


The EDI 812 transaction set is used by buyers (retailers, grocers or distributors) and sellers (suppliers or manufacturers) to either send a notification of an adjustment or billback or request an adjustment or billback. The EDI Credit/Debit Adjustment is an electronic version of a credit/debit memo.

EDI Documents

What are 812 Credit/Debit Adjustment used for?

The EDI 812 (or x12 812 Credit/Debit Adjustment) is often used to communicate when a deduction (short pay) has occurred or a credit or debit is expected. Following are common reasons a 812 Credit/Debit Adjustment may be used:


Items were defective, damaged or spoiled


Items will be or have been returned


The wrong products were sent


Products were not received


The number of items delivered was more or less than the amount ordered


An adjustment or deduction has occurred for rebates or allowances


There was a pricing error on the original PO or invoice

Benefits of using the EDI 812

There are benefits to both the purchaser and the supplier of implementing electronic exchange of the credit/debit adjustment. Many of these are dependent on how automated and integrated the transaction is for both parties. Some of the benefits that can be realized by all supply chain partners include:


Reduce time and effort spent in sending or receiving credits/debits


Reduce paperwork and gain operating efficiencies


Reduce errors from manual data entry


Provides backup documentation for deductions or credits


Reconcile all documents against a remittance advice

Key data elements in a EDI 812 Credit/Debit Adjustment include:


The original PO or transaction number


The amount of the adjustment


The reason for the adjustment


The items being adjusted

Common issues with EDI 812

Issues with the EDI 812 (also known as x12 Credit/Debit Adjustment) can occur when the Credit/Debit Adjustment does not reference an existing document, such as an EDI invoice or a purchase order. In addition, the EDI Credit/Debit Adjustment may include free-form information that inhibits complete automation.

Automate 812 Credit/Debit Adjustment with Full-Service EDI from SPS Commerce

Managing ongoing EDI tasks can be complex and time-consuming. Full-service EDI providers like SPS Commerce deliver EDI technology and associated staffing resources responsible for customizing, optimizing and operating your EDI solution.

A full-service provider, like SPS Commerce, has an expert team that handles ongoing management of your EDI solution. The SPS team actively manages 9,000 changes from retailers each year.

SPS communicates directly with your trading partners to manage connectivity, setup, requirements, updates and support efforts. SPS also takes ownership of understanding your trading partner requirements and making map changes.

SPS Fulfillment proactively monitors and optimizes your solution to prevent errors and minimize data entry. Interested in learning more about our EDI solution?

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