Lyons Industries adds EDI automation, eliminating manual purchase order management 

by | Sep 13, 2019 | Omnichannel, Suppliers, TeamSPS

Home improvement supplier eases drop-ship order compliance

In 2015, orders for Lyons’ bathtubs and showers were coming in rapidly from home improvement retailers including Menards, Lowes, Home Depot, HD Supply, and many others. Processing orders required many manual steps: entering the order into their ERP, printing barcode labels for retailer shipments, and reconciling invoices and payments.

As an SPS Commerce Fulfillment (EDI) user during Lyons’ EDI program with Keystone Automotive, Debbie Wright, Vice President of Sales at Lyons, saw its advantages and made the switch. The SPS full-service EDI solution integrates orders directly into Lyons’ SyteLine ERP, including special order and stocking orders from Lowes.

EDI automation equals easy and automatic compliance

“Lyons uses EDI from SPS to comply with all of our retailers’ fulfillment models including ship-to-DC and drop shipping,” said Wright. “The drop-ship requirements from our retailers can be daunting, but SPS keeps us compliant.”

Like most suppliers, Lyons doesn’t have a dedicated EDI staff member. Instead, they rely on SPS Commerce to manage the EDI solution, make any changes required by retailers and troubleshoot any issues. If questions arise, the EDI experts at SPS are just a chat, phone call or email away.

“Our customers are delighted with the speed at which we can complete their ship-to-DC and drop-ship orders,” said Wright. “We have a reputation for excellence and using SPS Fulfillment allows us to apply these same high standards throughout our order process.”

Learn more about how Lyons Industries automated their EDI with SPS and why no one at Lyons ever touches a purchase order. Read the case study.     

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