What challenges will CIOs face in 2025?

by | Feb 10, 2025 | E-invoicing, Order Fulfillment

Today’s CIO and COO roles are more critical and complex than ever. As organizations strive to improve the efficiency and compliance of their supply chains, new obstacles are emerging, particularly with the implementation of new e-invoicing regulations. This blog explores the key challenges facing CIOs and COOs today and how e-invoicing is redefining their responsibilities.

Navigating the complexity of e-invoicing regulations

CIOs must ensure that their organizations comply with a myriad of e-invoicing regulations that vary widely by region. Mainly, these regulations require invoices to be submitted to tax authorities in a timely and accurate manner. The challenge is to integrate these requirements into existing systems and processes without disrupting the supply chain.

The advent of ViDA (VAT in the digital age) will help standardize VAT across the European Union, but it will not be implemented until 2030. For this reason, we advise companies to set up systems that are as close as possible to the legal requirements and that work with the Peppol network. In fact, this type of decentralized model will be the European standard, and the network is also used internationally for the exchange of electronic invoices.

Improving Supply Chain Efficiency

Improving supply chain efficiency is one of the key responsibilities of CIOs and operations managers. This includes streamlining processes, reducing cycle times, and ensuring that orders are fulfilled on time. Electronic invoicing can streamline these processes by reducing paperwork and manual processing and minimizing errors, but it also requires robust systems and extensive employee training.

To improve efficiency, it’s best to choose an agile system that allows multiple technologies to be integrated into an existing system, as we explain below.

Managing Technology Integration

The integration of new technologies, including e-invoicing systems, is a major challenge for CIOs. They must ensure that these new technologies integrate seamlessly with existing ERP and accounting systems. This requires careful planning, investment, and coordination between different departments to ensure optimal operation and minimal disruption.

Choosing a solution provider that already has many solid partnerships with different ERPs will help you make the right choice. Seamless integration that requires no effort from your teams will ensure a quick and efficient implementation.

Ensure data security and compliance

With e-invoicing, data security and compliance have become paramount. CIOs and operations managers must implement stringent security measures to protect sensitive financial data. E-invoicing systems must comply with data privacy regulations in addition to all traditional legal requirements, adding another layer of responsibility to their functions.

They must also adapt to an ever-changing environment. They must keep pace with industry trends, technological advances and regulatory changes. E-invoicing is just one aspect of this dynamic landscape that requires constant attention and adaptation to ensure compliance and efficiency.

How SPS Commerce Can Help

At SPS Commerce, we understand the challenges faced by CIOs and COOs. We offer solutions designed to streamline their operations. Our comprehensive e-invoicing solutions ensure compliance with international regulations, improve supply chain efficiency and enhance data security.

By partnering with SPS Commerce, organizations can confidently navigate the complexities of modern supply chain management and e-invoicing.

Faustine Tournay
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