Acumatica Summit 2024: A recap

by | Feb 14, 2024 | Automation, Company, Events

The SPS Commerce team headed to Las Vegas for another year to gather with everyone in the Acumatica community. The show was wonderful as always and was filled with customer and partner conversations, great breakout sessions and an amazing after party at The Sphere.

Here were some of our top takeaways:

New logo. New era.

The show kicked off with a keynote address by John Case, Acumatica CEO, where he introduced a refreshed logo to indicate the innovations coming in this “new era.”

“We believe the new mark better reflects our market momentum and our forward-looking approach and represents an evolution of who we are as a Community — moving forward together, with clarity and purpose,” said Case.

Focus on sustainability

Hackathon 2024A key theme at this year’s event was sustainability which was highlighted during the annual Hackathon—an event for developers, marketers and anyone else who’d like to join, hosted the day before Acumatica Summit starts. This year’s theme focused on sustainability and how to meet the UN 17 Sustainable Development Goals. Representing SPS, Acumatica MVP Patrick Chen was on the winning team (aptly named Sustainable Shippers). They built a solution to minimize the number of packages needed for shipping, reducing overall waste.

Blurring the lines in retail

Another theme dealing with emerging trends in retail highlighted the idea that the lines are blurring in retail. It’s no longer just about shipping wholesale B2B or just shipping eCommerce. Almost everyone is expanding or reinventing their business to ship directly to the consumer or to expand their overall presence.

A few of the other emerging trends include:

  • Competitive market – The market is becoming even more competitive as companies move into new sales channels (e.g., large distributors/suppliers going direct-to-consumer).
  • Demanding customers – Consumers want more flexible delivery and payment methods.
  • Complex operations – The fulfillment process is gaining complexity as the market is changing and lines are blurring.
  • Profit margins – The pressure on profit margins is driven by competition and the cost of fulfilling orders across channels.
  • Workforce constraints – The labor market has also become increasingly competitive.

At SPS, we’ve also seen the retail world become more and more complex over the last few years. Consumers want to buy items where they want to buy them, when they want to buy them and at the best price possible. At face value that seems simple enough, but acquiring and maintaining the systems and processes to pull it off can be incredibly complex.

Awards

SPS is honored to have won ISV Partner of the Year: Distribution. In addition, we’re thrilled to be part of the President’s Club for another year! These awards attest to the ongoing success of our partnership with Acumatica.

We’d be remiss if we didn’t also recognize some of our amazing partners who also won awards at the conference, including:  Algorithm Inc., ASWi, Blytheco, Crestwood Associates, Net at Work, NexTec Group, SWK Technologies, Inc, and WM Synergy LLC.

We look forward to seeing everyone next year!

Interested in learning more about full-service EDI for Acumatica? Visit our Acumatica page for more details.

Moh Damerchi
Latest posts by Moh Damerchi (see all)